Shipping Policy

Shipping Policy

We strive to ensure timely and secure delivery for every order.

  • Shipping Time: Orders are processed within 1-2 business days and shipped within 4-7 business days.

  • Shipping Locations: We deliver within the USA and internationally, depending on the order.

  • Shipping Costs: Costs vary based on the order size and destination and will be detailed in your invoice.

  • Tracking Information: A tracking number will be shared once the order is dispatched.

  • Delivery Delays: Unforeseen delays due to customs or weather will be communicated promptly.

  • Packaging: All products are securely packed to avoid damage during transit.

  • Shipping Provider: We partner with reliable carriers for efficient delivery.

  • Address Accuracy: Ensure the shipping address provided is accurate to avoid delays or additional charges.

  • Customs Clearance: Buyers are responsible for any customs fees or taxes for international shipments.

  • For shipping-related inquiries, contact us at official@to-yk.com.



Contact us
Our information

  • Address

    55 East 10th Street, New York, NY 10003, United States

  • Phone

    +1(432)198-7845

  • Open hours

    Monday to friday 09:30 - 18:30 saturday & sunday 10:00 - 17:00

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